Shell Rotella® Lubrication Limited Warranty Terms and Conditions

Covering vehicle engine parts for do-it-yourself and installed customers by SOPUS Products.

SOPUS Products warrants you, the vehicle owner or lessee whose name appears on the front of this Shell Rotella® Lubrication Limited Warranty document ("you"), that it will repair or replace, at its option and at its expense, the engine parts listed below, that fail on account of engine wear or which experience abnormal wear, because Shell Rotella® heavy duty diesel engine oil failed to provide proper lubrication. The Shell Rotella® Lubrication Limited Warranty includes all the terms listed below. This Shell Rotella® Lubrication Limited Warranty is free. No one may charge you a fee for it, or change it, or make any exceptions to its terms. This Shell Rotella® Lubrication Limited Warranty is available to customers who change their own oil or have their oil changed by an installer, truck service center, commercial fast oil change facility, or truck dealer.

THIS SHELL ROTELLA® LUBRICATION LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, AND THERE ARE NO OTHER WARRANTIES OR REPRESENTATIONS AND NONE SHALL BE IMPLIED. SOPUS PRODUCTS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR FAILURE OF THIS PRODUCT, HOWEVER CAUSED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS SHELL ROTELLA® LUBRICATION LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS SHELL ROTELLA® LUBRICATION LIMITED WARRANTY DOES NOT EXTEND THE VEHICLE MANUFACTURER'S LIMITED WARRANTY.

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Website Terms and Conditions

 

This Web site is owned by Pennzoil-Quaker State Company d/b/a SOPUS Products (“Company”). This Web site is intended to provide you with information regarding the Shell Rotella® Lubrication Limited Warranty offered by the Company. By accessing, using, or downloading material from this Web site, you agree to the following terms and conditions:

United States Forum – This Web site is intended solely for use in the United States. Activities involving certain countries may require compliance with various laws and regulations. Therefore, visitors to this Web site who are located in or affiliated with a country other than the United States should immediately exit this Web site.

Agreements – The transactions you conduct through this Web site may be subject to written agreements between the Company and you. The information, products and services contained in this Web site do not change the terms of your written agreements with the Company. However, you agree to be bound by the transactions you conduct through this Web site.

Password – You may receive a password to access certain areas of this Web site. You are responsible for maintaining the confidentiality of the password, and are fully responsible for all activities that occur under your password. You agree to (a) immediately notify the Company of any unauthorized use of your password or any other breach of security, and (b) ensure that you fully log off from the Web site at the end of each session. This Web site does not require you to change your password; however, the Company encourages you to periodically change your password. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

Access – The Company hereby grants to each user of this Web site a limited, revocable, non-transferable, and non-exclusive license to access this Web site on the terms and conditions contained herein. The Company reserves the right to limit or terminate any user’s access to this Web site, at any time, and without notice. Each user acknowledges and agrees that he/she has read and will be bound by the Terms of Use maintained on this Web site. Each user further acknowledges and agrees that the Company may, from time to time, revise and change those Terms of Use, without notice to user, and user shall be bound by any such changes and revisions, and it shall be user’s duty to make certain he/she is familiar with the then-current version of the Terms of Use. Each user also agrees to comply with any IT security procedures and policies that the Company may implement, from time to time, to protect the Company’s IT infrastructure. No user may allow a third party to access this Web site without the prior approval of the Company, and the Company may deny such approval at its sole discretion. The Company may also condition any access to this Web site on the user executing a written access agreement with the Company. Without limiting the generality of the foregoing, each user is prohibited from allowing a third party to access this Web site with automated systems that extract data from this Web site. The Company reserves the right to charge fees for access to this Web site. Except as permitted by these Terms of Use or by the Company, no user shall post any content to this Web site.

Use Restrictions – All the content on this Web site, including all the text, graphics, logos, designs, titles, button icons, photographs, graphs, sounds, data, images, audio and video clips available on this Web site (“Content”), is the property of the Company or its content suppliers, and is protected by U.S. and international copyright, trademark and other applicable laws. The compilation, collection, selection, arrangement, assembly and coordination of all Content available on this Web site is the exclusive property of the Company and is protected by U.S. and international copyright, trademark and other applicable laws. All the Content available on this Web site may only be used by you in connection with your personal or business activities with the Company. You may make copies of selected portions of the Content with Company’s prior written consent, provided that such copies are made only for the purpose of your personal or business activities with the Company, and only if you maintain any proprietary notices contained in such Content. Any other use, including, but not limited to, the reproduction, modification, distribution, transmission, republication, display or performance of the Content for any other purposes, is strictly prohibited.

Disclaimer – THIS WEB SITE AND THE INFORMATION, PRODUCTS, SERVICES, PROMOTIONS AND PROGRAMS CONTAINED IN OR PROVIDED THROUGH THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE AND NONE SHALL BE IMPLIED. IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS WEB SITE OR THE INFORMATION, PRODUCTS, SERVICES, PROMOTIONS AND PROGRAMS CONTAINED IN OR PROVIDED THROUGH THIS WEB SITE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS DISCLAIMER ALSO APPLIES TO YOUR USE OF ANY WEB SITE LINKED TO OR FROM THIS WEB SITE.

Accuracy – The Company attempts to be as accurate as possible, however, the information and materials contained in this Web site may not be current. The Company makes no representations or warranties as to the accuracy, reliability, or completeness of the information, text, graphics, links, or other items contained in this Web site or in any Web site linked to or from this Web site. The Company expressly disclaims liability for any errors or omissions in the information or materials contained in this Web site or in any Web site linked to or from the Web site, and also disclaims any duty to update the information or materials or to advise you when the information or materials are revised or discovered to be inaccurate, incomplete or erroneous.

The Company may invalidate any transaction that is based on erroneous or inaccurate information supplied to this Web site by any person or the Company, its employees, contractors, or agents.

Links – This Web site may include links to external Web sites. These links are provided in order to help you quickly and easily find relevant Web sites, services and/or products that may be of interest to you. It is your responsibility to decide whether any services and/or products available through any of these Web sites are suitable for your purposes. Also, you may have linked to this Web site from an external Web site. We are not responsible for the owners or operators of any of these Web sites nor for any information, goods or services they supply nor for the content of their Web sites. Nothing contained in this Web site should be construed as an endorsement by the Company of any of the external Web sites. We do not give or enter into any conditions, warranties or other terms or representations in relation to any of these Web sites nor accept any liability in relation to any of these Web sites (including, but not limited to, any liability arising out of any claim that the content of any external Web site infringes the intellectual property rights of any third party).

Viruses – The Company expressly disclaims any liability for any damage to your computer, information system, or other property due to your use of this Web site or your downloading any materials, text or images from this Web site, including, but not limited to, damage caused by viruses that may infect your computer or information system.

Trademarks – The trademarks, service marks, trade names, logos, and other indications of origin displayed in this Web site are owned by the Company or a third party who has granted the Company a right to use them. Nothing contained herein should be construed as granting any person or entity the right to use any such marks displayed here without the written permission of the owner. Other product and company names mentioned in this Web site may be trademarks or service marks of their respective owners.

Proprietary Information and Submissions – The Company does not wish to receive confidential or proprietary information from any user through its use of this Web site. If users of this Web site are (or are employed by) a competitor of the Company, users agree not to submit any competitively sensitive information, including, but not limited to, information with respect to the users’ (or their employer’s) customer lists, supply, inventory, output, territories, markets, prices, and other sales arrangements for services and products that compete with services and products of the Company. Should any user of this Web site respond with information such as feedback data, questions, comments, suggestions, postings, or the like regarding this Web site or any products, services, promotions, programs or policies, such information shall be deemed to be non-confidential and will become the property of the Company, and the Company shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, adapt, modify, create derivative works from, display, disclose, publish, broadcast, and distribute the information to others without any limitation or obligation whatsoever (including, but not limited to, the obligation to compensate user in any way). Users agree not to submit any material to this Web site that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable or that consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” Users may not use a false e-mail address, impersonate any person or entity, or otherwise mislead the Company as to the origin of the material or other content. The Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Changes – The Company reserves the right to make changes to this Web site and to any products, services, promotions, programs, or policies described in this Web site, and to suspend or terminate this Web site or the products, services, promotions, programs, or policies at any time, for any reason, and without notice.

Other Company Web sites – These Terms of Use relate to the Rotella® Lubrication Limited Warranty Web site. Other Company Web sites may contain terms and conditions that are different from these Terms of Use. If you visit other Company Web sites, do not assume that these Terms of Use apply to any other Company Web site.

Revised and New Terms of Use – The Company may, from time to time, revise and modify these Terms of Use. Your continued access and use of this Web site bind you to any new terms or conditions.

Web Master:
Kerry Group, LLC
44 Soccer Park Road
Fenton, MO 63026
(636) 203-5550
webmaster@kerrygroup.net

 

Privacy Policy

 

This Web site is owned by Pennzoil-Quaker State Company d/b/a SOPUS Products (“Company”). This Web site is intended to provide you with information regarding The Shell Rotella® Lubrication Limited Warranty offered by the Company. By accessing, using or downloading material from this Web site, you agree to the following terms and conditions:

Privacy Policy Statement
For each user of this Web site, the Company’s Web server automatically recognizes the user’s domain name and e-mail address (where possible). Please be advised that if a user gives his/her ID or password to another person to use to log on to this Web site, that person will be treated as if he/she is the original user.

The Company may collect:

  • The domain name and the e-mail address of users of this Web site
  • The e-mail addresses of those who post messages to any bulletin board on this Web site
  • The e-mail addresses of those who communicate with the Company via e-mail
  • The e-mail addresses of those who make postings to any chat areas on this Web site
  • Aggregate and user-specific information, such as:
    • What pages users access or visit
    • IP address used for tracking
  • Information volunteered by the user, such as:
    • Survey information
    • Vehicle and vehicle service information
    • Personal contact information
    • Site registrations
    • Information about the transactions the user conducts on this Web site

What information may be needed with respect to Customers:
Customer participation is voluntary and may require customers to provide:

  • Company name and contact information
  • Company logo
  • Company’s customer e-mail and phone numbers

The information the Company collects is used in order to:

  • Communicate of company and customer specific offers, product information, promotional and advertising communications and service reminders used to improve the content of this website customize any content or layouts of this website for individual users
  • Conduct internal reviews
  • Respond to queries or requests submitted by you
  • Process requests applications submitted by you
  • Administer or otherwise carry out our obligations in relation to any agreement you have with us
  • Anticipate and resolve problems with any goods or services supplied to you
  • Create products or services that may meet your needs
  • Share with other reputable organizations to help them
  • Contact users for marketing purposes and commercial purposes

With respect to cookies:
The Company uses cookies to:

  • Store user preferences
  • Record session information
  • Record user-specific information on what pages users access or visit
  • Alert visitors to new areas that the Company thinks might be of interest to them when they return to this Web site
  • Record past activity at a site in order to provide better service when users return to this Web site
  • Ensure that users are not repeatedly sent the same banner ads
  • Customize this Web site’s content based on users’ browser type or other information that the user sends

With respect to children:
This Web site is intended for users who are 18 years old or older. Therefore, the Company does not knowingly collect any personal information from children.

Privacy Policy Revision:
From time to time, the Company may use user information for new, unanticipated uses not previously disclosed in this privacy notice. If the Company’s information practices change at some time in the future, the Company will post the policy changes to this Web site to notify you of these changes. If you are concerned about how your information is used, you should check back at this Web site periodically.

With respect to security:
The Company has appropriate security measures in place in its physical facilities to minimize the loss, misuse or alteration of information that the Company has collected from users through this Web site. If you feel that this Web site is not following its stated information policy or if you have objections regarding the operation of this Web site, you may contact the Company.