{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Terms and Conditions- Rotella Warranty ","text":"Read on the Shell Rotella® Lubrication Limited Warranty's terms and conditions, covering vehicle engine parts for do-it-yourself and installed customers by SOPUS Products.","links":[{"name":"Terms and Conditions- Rotella Warranty ","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions.html"}]},"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://rotella.shell.com/en_ca/_jcr_content/root/header/inherited.model.json","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Inside Shell Rotella","value":"https://rotella.shell.com/en_ca.html"},{"name":"Promotions","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes.html"},{"name":"Warranty","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes/warranty.html"},{"name":"Terms and Conditions","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions.html"}]},"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/text","model":{"text":"\u003Cp\u003ECovering vehicle engine parts for do-it-yourself and installed customers by SOPUS Products.\u003Cbr\u003E\r\n\u003C/p\u003E\r\n\u003Cp\u003ESOPUS Products warrants you, the vehicle owner or lessee whose name appears on the front of this Shell Rotella® Lubrication Limited Warranty document (\"you\"), that it will repair or replace, at its option and at its expense, the engine parts listed below, that fail on account of engine wear or which experience abnormal wear, because Shell Rotella® heavy duty diesel engine oil failed to provide proper lubrication. The Shell Rotella® Lubrication Limited Warranty includes all the terms listed below. This Shell Rotella® Lubrication Limited Warranty is free. No one may charge you a fee for it, or change it, or make any exceptions to its terms. This Shell Rotella® Lubrication Limited Warranty is available to customers who change their own oil or have their oil changed by an installer, truck service center, commercial fast oil change facility, or truck dealer.\u003C/p\u003E\r\n\u003Cp\u003ETHIS SHELL ROTELLA® LUBRICATION LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, AND THERE ARE NO OTHER WARRANTIES OR REPRESENTATIONS AND NONE SHALL BE IMPLIED. SOPUS PRODUCTS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR FAILURE OF THIS PRODUCT, HOWEVER CAUSED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS SHELL ROTELLA® LUBRICATION LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS SHELL ROTELLA® LUBRICATION LIMITED WARRANTY DOES NOT EXTEND THE VEHICLE MANUFACTURER'S LIMITED WARRANTY.\u003C/p\u003E\r\n"}},{"model":{"text":"\u003Cp\u003ECovering vehicle engine parts for do-it-yourself and installed customers by SOPUS Products. SOPUS Products warrants you, the vehicle owner or lessee whose name appears on the front of this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty document (\"you\"), that it will repair or replace, at its option and at its expense, the engine parts listed below, that fail on account of engine wear or which experience abnormal wear, because Shell Rotella\u003Csup\u003E®\u003C/sup\u003E heavy duty diesel engine oil failed to provide proper lubrication. The Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty includes all the terms listed below. This Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty is free. No one may charge you a fee for it, or change it, or make any exceptions to its terms. This Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty is available to customers who change their own oil or have their oil changed by an installer, truck service center, commercial fast oil change facility, or truck dealer. THIS SHELL ROTELLA\u003Csup\u003E®\u003C/sup\u003E LUBRICATION LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, AND THERE ARE NO OTHER WARRANTIES OR REPRESENTATIONS AND NONE SHALL BE IMPLIED. SOPUS PRODUCTS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR FAILURE OF THIS PRODUCT, HOWEVER CAUSED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS SHELL ROTELLA\u003Csup\u003E®\u003C/sup\u003E LUBRICATION LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS SHELL ROTELLA\u003Csup\u003E®\u003C/sup\u003E LUBRICATION LIMITED WARRANTY DOES NOT EXTEND THE VEHICLE MANUFACTURER'S LIMITED WARRANTY.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n"},"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/page_header"},{"organism":"Container.List","children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/list/list_item","model":{"title":"How Long Does the Shell Rotella® Lubrication Limited Warranty Last:","text":"\u003Cp\u003EIt takes effect six (6) months after your first purchase of eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil. As long as you do what it says in this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty, your vehicle’s Listed Engine Parts will be covered against lubrication caused failure from the time you were eligible for this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty program as follows:\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\u003Cul\u003E\r\n\u003Cli\u003EUp to 15 years or 800,000 kilometers (whichever is first), guaranteed* – if you exclusively use Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T6 Full Synthetic heavy duty diesel engine oil or Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T6 Multi-Vehicle Full Synthetic heavy duty diesel engine oil.\u003C/li\u003E\r\n\u003Cli\u003EUp to 10 years or 400,000 kilometers (whichever is first) – if you exclusively use Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T4 Triple Protection® heavy duty diesel engine oil or Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T5 Synthetic Blend Technology heavy duty diesel engine oil or Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T5 Ultra Synthetic Blend heavy duty diesel engine oil.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\u003Cp\u003EPlease note the following:\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\u003Cul\u003E\r\n\u003Cli\u003EYou may change your level of warranty protection at any time as long as your vehicle is within 80,000 kilometers and within 24 months old.\u003C/li\u003E\r\n\u003Cli\u003EOnce your vehicle has more than 80,000 kilometers or is more than 24 months old, you may only change from 15 years/800,000 kilometers warranty protection to 10 years/400,000 kilometers warranty protection. The change becomes effective as soon as you stop using Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T6 Full Synthetic heavy duty diesel engine oil or Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T6 Multi-Vehicle Full Synthetic heavy duty diesel engine oil and start using either Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T4 Triple Protection\u003Csup\u003E®\u003C/sup\u003E heavy duty diesel engine oil or Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T5 Synthetic Blend Technology heavy duty diesel engine oil or Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T5 Ultra Synthetic Blend heavy duty diesel engine oil. This change cannot be reversed.\u003C/li\u003E\r\n\u003Cli\u003EProduct names may change or a product may be substituted or discontinued without notice at SOPUS Products' sole discretion.\u003C/li\u003E\r\n\u003Cli\u003EVehicles used, registered or leased for off-road, agricultural or competition purposes do not qualify for the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/list/list_item_517644939","model":{"title":"What Heavy duty diesel engine parts are covered? (“Listed Engine Parts”)","text":"\u003Col\u003E\r\n\u003Cli\u003ECylinder Lining or Bore\u003C/li\u003E\r\n\u003Cli\u003EPistons and Piston Rings\u003C/li\u003E\r\n\u003Cli\u003EEngine Connecting Rods and Rod Bearings\u003C/li\u003E\r\n\u003Cli\u003ECam Shaft and Bearings\u003C/li\u003E\r\n\u003Cli\u003ECrankshaft and Bearings\u003C/li\u003E\r\n\u003Cli\u003ERocker Arms and Pivots\u003C/li\u003E\r\n\u003Cli\u003ELube Pump Assembly\u003C/li\u003E\r\n\u003Cli\u003EGear Train Gears\u003C/li\u003E\r\n\u003Cli\u003EWrist Pins and Bushings\u003C/li\u003E\r\n\u003Cli\u003EValve Lifter\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\r\n\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/list/list_item_517644939_","model":{"title":"What You Do as Part of the Shell Rotella® Lubrication Limited Warranty Program:","text":"\u003Col\u003E\r\n\u003Cli\u003EEnroll online at www.Rotella.ca/warranty.\u003C/li\u003E\r\n\u003Cli\u003EService your vehicle's engine with an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E heavy-duty diesel engine oil, in the service classification and viscosity grade that is appropriate for your vehicle as recommended by your vehicle manufacturer.\u003C/li\u003E\r\n\u003Cli\u003ESOPUS Products requires you to change your vehicle’s engine oil and oil filters at least as often as recommended by the vehicle’s manufacturer.\u003C/li\u003E\r\n\u003Cli\u003EReplace your vehicle's air filter and air cleaner element at least as often as your vehicle manufacturer recommends, and maintain your vehicle's emission control system in accordance with your vehicle manufacturer's recommendations.\u003C/li\u003E\r\n\u003Cli\u003EFollow all scheduled engine maintenance recommendations by the vehicle manufacturer.\u003C/li\u003E\r\n\u003Cli\u003EUpdate your oil change records online at least once every twelve (12) months, even if no oil change has taken place, on the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty website so you can maintain your coverage.\u003C/li\u003E\r\n\u003Cli\u003E IMPORTANT: \u003Cul\u003E\r\n\u003Cli\u003EIf you have your oil professionally changed and your vehicle’s engine and emission control system professionally serviced by a heavy duty diesel installer, truck dealer, truck stop, automotive center, commercial fast oil change facility, gasoline service station, or auto dealer, save all of your receipts.\u003C/li\u003E\r\n\u003Cli\u003EIf you change your own oil, you must save all your receipts from a merchant or retailer showing your required qualifying Shell Rotella\u003Csup\u003E®\u003C/sup\u003E motor oil and filter purchase, as well as your receipts for having your engine and emission control system serviced.\u003C/li\u003E\r\n\u003Cli\u003EKeep these receipts in a safe place.\u003C/li\u003E\r\n\u003Cli\u003EIf you have a claim, you must be able to show SOPUS Products that you used Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil, and satisfy all other requirements, before you will be eligible for reimbursement under this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty.\u003C/li\u003E\r\n\u003Cli\u003ETo ensure you do not forget updating your records online, at your request, we will send you up to three reminders within the two months prior to the deadline via the email account you used to setup your account on the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty website. If you do not update your records, your account will be inactivated and you will no longer be covered under the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty program. To reactivate your account you will have to re-register and follow the program terms and conditions.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003C/li\u003E\r\n\u003C/ol\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/list/list_item_517644939__1963556044","model":{"title":"What Else Is Important (including Eligibility and Exclusions):","text":"\u003Col\u003E\r\n\u003Cli\u003EThe Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty is valid for vehicles that are registered to operate in the U.S. fifty (50) states, the District of Columbia (DC) and Canada only.\u003C/li\u003E\r\n\u003Cli\u003EVehicles must be registered prior to:\u003Cul\u003E\r\n\u003Cli\u003EClass 1-2: 16,000 kilometers and 24 months of vehicle manufacture date.\u003C/li\u003E\r\n\u003Cli\u003EClass 3-6: 48,000 kilometers and 24 months of vehicle manufacture date.\u003C/li\u003E\r\n\u003Cli\u003EClass 7-8: 80,000 kilometers and 24 months of vehicle manufacture date.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003ESOPUS Products will consider your claim for payment if you show that you complied with all of the terms and conditions of this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty, unless SOPUS Products can show in good faith that one or more excluded conditions set forth below caused your claimed damage(s).\u003C/li\u003E\r\n\u003Cli\u003EThis Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty only covers Class 1, Class 2 through Class 8 vehicles with heavy-duty diesel engines used in on-road applications with a gross vehicular weight of 80,000 pounds or less that you own or lease, and which have been driven:\u003Cul\u003E\r\n\u003Cli\u003E\u003Cb\u003EClass 1-2:\u003C/b\u003E 16,000 kilometers or less when you first used an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil and whose manufactured date is within the last 24 months of your first use of an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil (“Eligible Vehicle”). If the vehicle manufacturer’s recommended oil drain interval is greater than 16,000 kilometers, the first use of an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil may be extended to that mileage (or less).\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EClass 3-6:\u003C/b\u003E 48,000 kilometers or less when you first used an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil and whose manufactured date is within the last 24 months of your first use of an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil (“Eligible Vehicle”). If the vehicle manufacturer’s recommended oil drain interval is greater than 48,000 kilometers, the first use of an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil may be extended to that mileage (or less).\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EClass 7-8:\u003C/b\u003E 80,000 kilometers or less when you first used an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil and whose manufactured date is within the last 24 months of your first use of an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil (“Eligible Vehicle”). If the vehicle manufacturer’s recommended oil drain interval is greater than 80,000 kilometers, the first use of an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil may be extended to that mileage (or less).\u003C/li\u003E\r\n\u003C/ul\u003E\r\nIf the Eligible Vehicle is leased, it may be covered, but only if you are an individual, or a professional association or a professional corporation, and are primarily obligated for repairs and maintenance.\u003C/li\u003E\r\n\u003Cli\u003EThis Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty is transferable. You can transfer this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty before your vehicle has been driven 125,000 kilometers, but only if the person you transfer it to has copies of your receipts or can prove your compliance with the terms of the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty. You must start the transfer process via the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty website. For more details contact the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty headquarters via email at \u003Ca href=\"mailto:Rotellawarrantysupport@kerrygroup.net\"\u003E\u003Cb\u003ERotellawarrantysupport@kerrygroup.net\u003C/b\u003E\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003EThis Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty does not cover vehicles modified for, or used in competitive events, or which are subject to similar abnormal driving conditions.\u003C/li\u003E\r\n\u003Cli\u003EThis Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty does not cover claims that result from (1) pre-existing conditions (which may be verified through an oil spectro-chemical analysis, at SOPUS Products’ discretion), (2) collision, negligent or intentional abuse, (3) improper service or maintenance, (4) defect in manufacture or Listed Engine Parts, or caused by parts that are not Listed Engine Parts (5) improper installation of any part, or (6) failure to maintain engine oil or engine coolant at levels prescribed by the manufacturer.\u003C/li\u003E\r\n\u003Cli\u003EIf your repair claim is covered by the vehicle manufacturer's limited warranty or any extended service contract, you cannot collect again from SOPUS Products. However, if your extended service contract contains a deductible amount, SOPUS Products will pay your deductible amount if the extended service contract covers a claim also covered by this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty.\u003C/li\u003E\r\n\u003Cli\u003EPayment of claims is limited to one (1) claim for the reimbursement of “Qualified Repair Expenses” that you actually pay to repair covered damages. “Qualified Repair Expenses” are defined as (1) actual parts and labor expenses necessarily incurred to repair damaged Listed Engine Parts only, which shall be no more than the time to make repairs or to replace the Listed Engine Parts, allocated by Chilton’s Flat Rate Guide or other industry accepted flat rate guide times (x) the commercial repair shop’s posted hourly rate, plus (+), if necessary, the reasonable cost of a replacement engine part of like kind and quality; and (2) incurred within the warranty coverage duration as stated above.\u003C/li\u003E\r\n\u003Cli\u003EYou will void this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty if your application or other information submitted contains untrue information, or if your vehicle is not an Eligible Vehicle.\u003C/li\u003E\r\n\u003Cli\u003EThe Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty is only available to legal residents of the United States and Canada.\u003C/li\u003E\r\n\u003Cli\u003EThe use of any aftermarket oil additive will void the warranty.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/list/list_item_517644939__1759570549","model":{"title":"What to Do If You Have A Claim:","text":"\u003Col\u003E\r\n\u003Cli\u003EYou must start a claim online via the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty website Before you have any repairs made. If you have any questions, you may contact warranty headquarters via email at \u003Cb\u003E\u003Ca href=\"mailto:Rotellawarrantysupport@kerrygroup.net\"\u003ERotellawarrantysupport@kerrygroup.net\u003C/a\u003E.\u003C/b\u003E Upon receiving authorization from the claims administrator, you may have repairs under the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty made by the dealer from whom your vehicle was purchased or leased, or the repair shop of your choice.\u003C/li\u003E\r\n\u003Cli\u003EBefore repairs are made to your vehicle, you must provide the claims administrator with all of the following: \u003Cul\u003E\r\n\u003Cli\u003EA copy of your Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty and all receipts showing oil changes or purchases using an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil, with dates (receipts must be printed, not hand written, and must clearly show an eligible Shell Rotella\u003Csup\u003E®\u003C/sup\u003E engine oil was used as per the terms and conditions of the Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty program);\u003C/li\u003E\r\n\u003Cli\u003ECopies of all other service and repair orders that will verify compliance with the terms of this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty;\u003C/li\u003E\r\n\u003Cli\u003E A copy of your lease agreement if the vehicle is leased;\u003C/li\u003E\r\n\u003Cli\u003EA copy of the current vehicle registration card;\u003C/li\u003E\r\n\u003Cli\u003EA complete statement of damage and repair costs;\u003C/li\u003E\r\n\u003Cli\u003EA sample of the motor oil and the damaged parts at the time of the claim, if requested by SOPUS Products.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003ESOPUS Products may, at its discretion and at its own expense, conduct such further investigation as may be required to determine the cause of the claimed problem and your eligibility for reimbursement of the repair claims.\u003C/li\u003E\r\n\u003Cli\u003EIf you have complied with the terms and conditions of this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty, SOPUS Products will approve the claim and make payment, as provided in this Shell Rotella\u003Csup\u003E®\u003C/sup\u003E Lubrication Limited Warranty, after the repairs are completed.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\u003Cp\u003EANY CLAIM IS LIMITED TO $6,000.00 FOR CLASS 1-6 VEHICLES AND $10,000.00 FOR CLASS 7-8 VEHICLES, OR THE ACTUAL CASH VALUE OF THE ELIGIBLE VEHICLE WHICHEVER IS LESS. YOUR REIMBURSEMENT UNDER THIS PROGRAM WILL NEVER BE MORE THAN QUALIFIED REPAIR EXPENSES. YOU MAY HAVE ONE (1) CLAIM PER ELIGIBLE VEHICLE UNDER THE SHELL ROTELLA\u003Csup\u003E®\u003C/sup\u003E LUBRICATION LIMITED WARRANTY.\u003C/p\u003E\r\n\u003Cp\u003E*Up to 15 years or 800,000 kilometers, whichever comes first, guaranteed, if you exclusively use Shell Rotella\u003Csup\u003E®\u003C/sup\u003E T6 Full Synthetic heavy duty engine oil and meet enrollment mileage and vehicle manufacture date requirements. To maintain your warranty, change your vehicle’s oil and oil filter at least as often as recommended by the vehicle manufacturer. Enrollment required. Keep your receipts. Other conditions apply. See Rotella.ca/warranty to enroll and for full details and terms.\u003C/p\u003E\r\n"}}],"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section/list","model":{}}],"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main/section","model":{"title":"Shell Rotella® Lubrication Limited Warranty Terms and Conditions"}}],"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Inside Shell Rotella","value":"https://rotella.shell.com/en_ca.html"},{"name":"Promotions","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes.html"},{"name":"Warranty","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes/warranty.html"},{"name":"Terms and Conditions","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions.html"}]},"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Terms and Conditions- Rotella Warranty ","text":"Read on the Shell Rotella® Lubrication Limited Warranty's terms and conditions, covering vehicle engine parts for do-it-yourself and installed customers by SOPUS Products.","links":[{"name":"canonical","value":"https://rotella.shell.com/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions.html"},{"name":"errorUrl","value":"https://rotella.shell.com/en_ca/error.html"},{"name":"hierarchy","value":"en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions"},{"name":"homeTitle","value":"Shell Rotella®"},{"name":"homeUrl","value":"https://rotella.shell.com/en_ca.html"},{"name":"locale","value":"en-CA"},{"name":"title","value":"Terms and Conditions- Rotella Warranty  | Shell Rotella®"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions"},{"name":"externalDisclaimerText"},{"name":"themeMode"},{"name":"lastModified","value":"2025-01-13T22:02:21.458Z"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}]},"id":"/content/shell/business/rotella/en_ca/coupons-rebates-and-sweepstakes/warranty/terms-and-conditions/jcr_content"}